Akron RubberDucks Suite Level

Note

• Welcome to the National Interstate Insurance Suite Level at Canal Park
• Welcome to the 2018 Season at Canal Park! We look forward to creating a memorable experience for you and your guests and are thrilled to host you. Our culinary team, led by Executive Chef James Phillips, is pleased to introduce an expanded Suite Menu with options for all - Be it a ballpark favorite or a signature selection.
• Personalized Service
• Our service team is here to take care of your every need, both anticipated and not. If this is your first time with us, we welcome you to our family. For those returning – welcome back. If there is anything that our team can do to make your experience with us unique, please don’t hesitate to reach out to let us know how we can assist.
• Hours of Operation:
• The National Interstate Insurance Suite Level at Canal Park opens two hours before the scheduled start time of the event and closes one hour after the event has ended.
• Ordering Information:
• To ensure the highest level of service and quality, we ask that all catering orders be placed 48 hours in advance of each event. Orders can be placed online on this website.
• Rainout Policy:
• If for any reason a game is cancelled and the stadium does NOT open, you will not be charged for your order. If the gates to the stadium open as scheduled, your order will be subject to our Order Cancellation Policy.
• Order Cancellation:
• Orders that are cancelled 6 hours prior to the scheduled event start time will not be charged. Orders cancelled within 6 hours are subject to be charged the full amount of the order.
• Administrative Fee:
• All orders are subject to an 15% Administrative Fee plus applicable sales tax. 7.5% of this administrative fee will go to your Suite Server - any additional gratuity is voluntary and is at your discretion.
• Smoking Policy:
• Smoking is prohibited inside Canal Park except for designated areas. Guests may smoke on The National Interstate Insurance Suite Level Terrace accessible from the Suite Lobby.
• Serviceware and Supplies:
• All Suites will be stocked with needed accoutrements: Plates, forks, spoons, knives, napkins, cups, and salt and pepper shakers.